Every operator’s goal is to increase their casino’s revenue. However, many operators struggle to achieve this growth because they have chosen to keep their traditional offerings in place. Operators striving to increase their revenue must upgrade their offerings to meet the evolving needs of patrons. Moving forward, the adoption of cashless, contactless solutions will be a determining factor in the success of many casinos.
Prior to the pandemic, contactless payments were considered an opportunity to meet consumers’ evolving preferences. However, the global pandemic accelerated the need for cashless, contactless solutions as patrons returned to the casino floor. Studies show that 30% of consumers started using contactless payments at the beginning of the pandemic, with 70% of these recent adopters planning to use cashless solutions despite the subside of the pandemic.
To help operators make a seamless transition to cashless gaming, Global Payments Gaming Solutions has engineered its solutions to be system agnostic, interoperating with a casino’s existing infrastructure. Global Payments’ VIP Mobility™ is the industry’s first mobile solution that enables a true cashless experience from funding through cash-out. With VIP Mobility™, patrons can create their own digital TITO tickets on their mobile device by scanning an existing voucher or using their VIP Preferred® e-check account. Patrons can then pair their mobile device to any slot or table game by scanning a QR code. Furthermore, they can reload funds from their phone and retrieve winnings once they are finished playing.
VIP Mobility™ interoperates with VIP Financial Center, the industry’s first full-service solution providing convenient self-service TITO tickets, bill breaking, e-check, ATM and cash advance capabilities to casino guests that prefer to use cash. Global Payments’ VIP Preferred® is the only solution of its kind to provide the fastest and easiest way for patrons to access cash at more than 500 gaming establishments.
Through the implementation of advanced technology, operators can effortlessly update their casino offerings to boost their revenue and grow their customer base.
Click here to learn more about how Global Payments is putting cashless payment into play or visit our resource center.