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Enhancing the Gaming Experience with a Multi-Channel Approach

by Global Payments Gaming Team / October 15, 2021

The ability of technology to provide services in a completely digital, intuitive, and nearly concierge-like environment has transformed the way all industries view the customer experience, including the gambling sector. For over two years, operators have witnessed a rapid acceleration in the adoption of online gaming and industry experts believe the iGaming business will only continue to grow.

However, providing digital alternatives to brick-and-mortar gaming will no longer be enough to meet patrons’ evolving needs. Looking ahead, operators striving to remain viable must connect online and brick-and-mortar environments to provide patrons with a frictionless gaming experience across all physical and digital properties. As an industry leader, Global Payments Gaming Solutions is empowering our partners to tap a multi-channel approach to gaming through the availability of VIP Mobility.

VIP Mobility is the industry’s first mobile solution enabling true cashless gaming from funding through cash-out. By harnessing the flexibility and ease of Global Payments’ groundbreaking VIP Preferred® e-check network, patrons can directly transfer funds from their VIP Preferred balance to their favorite game. After a one-time enrollment, patrons can use the same account at more than 500 land-based and online gaming establishments. Additionally, Global Payments’ solutions deliver a seamless payment process to casino guests beyond the gaming floor. Our suite of solutions powers the entire casino resort, enabling guests to use a single account throughout the property, including hotel, restaurant, and casino transactions.

VIP Mobility is a part of our vertically integrated suite of solutions that create an enhanced gaming experience at the cage, on the casino floor and online. As the only omnichannel funding solution in the market, VIP Mobility enables casinos to reduce their operating costs while providing patrons with an easier, more efficient way to fund their play.

Click here to learn more about how Global Payments Gaming Solutions helps casinos foster a better guest experience.

Tags: mobile gaming cashless gaming

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