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Over the past several years, commercial gaming has become massively popular and successful. Ever since the Supreme Court repealed the federal ban on sports wagering in 2018 (Murphy vs. National College Athletic Association), states across the country have passed their own gambling legislation. In...

In the gaming industry, casino operators work to optimize convenience and deliver an enjoyable experience. Gaming industry professionals investigate every aspect of the patron experience to identify areas for improvement, and often, especially since the beginning of the pandemic, obstacles to...

In the past year or so, sports betting experienced meteoric growth as one of the most popular types of gambling. The American Gaming Association (AGA) Commercial Gaming Revenue Tracker reported that sports betting alone collected $666.1 million in November 2021. In fact, iGaming and sports betting...

The past year brought many changes and defined a “new normal” after another year of the coronavirus pandemic. The pandemic still shapes our lives, but vaccines and readily available testing have made it possible to live with the virus. These changes in conditions affect everyone both personally and...

At SBC Summit North America, Bill Miller, president and CEO of the American Gaming Association (AGA), had a 40-minute-long discussion with CNBC’s Contessa Brewer about the state of the gaming industry. Miller and Brewer discussed some of the challenges facing the gaming industry, including pandemic...

The New Year is a time of celebration and a time of reflection. The end of the year represents a break in normal day-to-day operations and offers an opportunity for people and organizations to look back on the past and plan for the future. The gaming industry experienced a record-breaking year in...

The gaming industry is built on creating exciting and enjoyable experiences for patrons. Over the years, however, patron expectations have shifted. Patrons want to access cash easily, but they also want to feel in control of their spending and understand their limits. A cumbersome payment process...

In 2021, the global gaming industry made a remarkable recovery in the wake of the coronavirus pandemic. The pandemic presented a major setback for the gaming industry, especially casino gaming, but easing COVID-19 restrictions and continued legalization of gambling opened the opportunity for the...

According to an American Gaming Association (AGA) report, national gaming revenue is on-pace to surpass the annual record of $43.65 billion, set in 2019. With this unprecedented growth, casino operators are investing in ways to protect their gains and mitigate risk. Casino operators must also...

Recently, the American Gaming Association (AGA) conducted a study on popular perceptions and attitudes in the gaming industry. Notably, the study concluded that two-thirds of American adults believe the gaming industry has a positive effect on the U.S. economy. Seven out of 10 adults believe the...