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For many, NIGA was their first in-person event since the start of the global pandemic. In addition to halting in-person events, the global pandemic expedited the need for cashless, contactless solutions. According to a global survey, 74% of participants will continue using contactless payments...

NIGA 2021 is just around the corner, with the in-person event scheduled for July 19-22 at the Caesars Forum in Las Vegas. As the largest gathering of tribal leaders and casino executives in the country, the annual event serves as both the meeting place where the community gathers to learn,...

Every operator’s goal is to increase their casino’s revenue. However, many operators struggle to achieve this growth because they have chosen to keep their traditional offerings in place. Operators striving to increase their revenue must upgrade their offerings to meet the evolving needs of...

As we all know, the casino and gaming industry is one of the most regulated industries in the country. Operators must ensure state regulations are met along with those outlined on the Federal level. Of these, Title 31 of the Bank Secrecy Act includes a few considerations operators must meet...

Casinos, like other businesses, must advance over time by adapting to its patron preferences. As competition in the gaming industry increases, operators must strategize new ways to keep patrons engaged in their casino. Patrons want an enhanced gaming experience that provides them with...

Throughout their daily lives, casino patrons are increasingly cashless and they want that same level of convenience to extend to their gaming experiences as well. Senior leadership at the Alpine, California-based Viejas Casino & Resort recognizes this and has raised the bar being one of the...

Whether it is a land-based casino, iGaming or online sports betting operator, the patron experience is top of mind for all gaming operators. Most operators are able to deliver the basics – providing a place for a patron to game. However, many can improve the overall experience by creating...

For an experienced casino guest, nothing beats the feeling of walking into a casino and preparing to game on their favorite tables or slot machines. Excitement usually builds as they walk toward the cage to fund their gaming. Often times, this excitement is dampened by persistent lines at the...

The gaming industry is growing in popularity. According to research by the American Gaming Association, “nearly 7 in 10 (69%) Americans say that gaming provides a positive benefit to the U.S. economy and 63 percent agree that the industry provides high-quality jobs. At the local level, 69...

Casinos nationwide are preparing to reopen at full capacity as the COVID-19 vaccination becomes available to the wider public. According to the American Gaming Association, 93.3% of U.S. casinos are now open, which is the highest rate since the global pandemic caused brick-and-mortar casinos to...