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Three Trends That Shaped a Record-Breaking Year for Gaming in 2021

by Global Payments Gaming Team / January 14, 2022

The past year brought many changes and defined a “new normal” after another year of the coronavirus pandemic. The pandemic still shapes our lives, but vaccines and readily available testing have made it possible to live with the virus. These changes in conditions affect everyone both personally and professionally. The gaming industry also experienced many changes – many of them positive – in 2021, resulting in record-breaking annual revenue. As operators strategize for 2022, let’s take a look back at the three trends that helped shape a unique and prosperous year.

The Dominance of Sports Betting
Sports betting erupted in popularity and legitimacy in 2021. As more states across the U.S. legalized gambling, sports betting became an extremely lucrative mainstay of gaming institutions nationwide. Sports betting became so widespread, in fact, that many professional sports teams and leagues officially partnered with the most well-known sportsbooks. The growth of sports betting also raised concerns about responsible gaming, especially since betting has never been easier. The American Gaming Association (AGA) developed their Have A Game Plan.® Bet Responsibly.™ initiative, which provides helpful guidelines for patrons to bet safely and responsibly.

Cashless Payments
While operators have always strived to provide patrons with a convenient funding experience, the coronavirus pandemic drove payments in a radical direction. Payments in a post-pandemic world must prioritize safety for patrons and operators. Cash and even cards can potentially transfer the virus, so contactless payments are the safest transactions for all parties. Global Payments Gaming Solutions’ VIP Mobility™, the industry’s first mobile solution enabling true cashless gaming from funding through cash-out, allows patrons to transact safely from their mobile device.

Land-Based Casinos
Contactless payments have become a safer alternative to more traditional kinds of gaming, but the lifting of many pandemic restrictions showed that patrons still love the casino experience. The AGA’s Commercial Gaming Revenue Tracker reported a record-breaking quarter in Q3 2021. With rising COVID-19 cases and the growing popularity of online gaming, it may seem like brick-and-mortar gaming is a thing of the past. However, the data shows that brick-and-mortar gaming remains a viable enterprise, and gaming industry professionals ought not abandon casinos entirely. Global Payments’ VIP Financial Center is an all-in-one, self-service solution that allows patrons to avoid long lines at the cage and complete their transactions quickly and easily.

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Tags: iGaming mobile gaming cashless gaming

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