Throughout their daily lives, casino patrons are increasingly cashless and they want that same level of convenience to extend to their gaming experiences as well. Senior leadership at the Alpine, California-based Viejas Casino & Resort recognizes this and has raised the bar being one of the first operations to launch VIP Mobility™. Through this relationship, Global Payments Gaming Solutions is equipping Viejas with the industry’s first mobile solution enabling true cashless casino gaming.
Viejas casino guests can now create digital TITO tickets on their mobile devices by scanning an existing voucher or via their VIP Preferred e-check accounts. They are then able to easily pair their mobile device to any slot or table game by simply scanning a QR code and can easily reload from their phone and retrieve their funds once playing is complete. Play is never interrupted to get cash.
“Our adoption of VIP Mobility™ will provide additional convenience and increased transaction security for our guests,” said Erich Hans, Director of Treasury / CFO, Viejas Casino & Resort. “By allowing our players to bypass traditional funding sources, such as ATMs and/or the Cage, we have significantly improved optionality and expediency. We are excited to be the first Casino in Southern California to offer this new benefit to our guests, and we are confident that it will provide a material enhancement to their overall gaming experience here at Viejas.”
VIP Mobility™ operates within the casino’s existing technology structure and creates a more cost-effective, secure payment method within gaming floors. VIP Mobility™ also identifies the guest and source of funds for all transactions to mitigate risks associated with AML exposure. The solution can be configured by jurisdiction, property, or player to assist responsible gaming regulations by employing timers, limits and self-exclusion parameters.
To learn more about how Global Payments is paving the way for cashless gaming, check out our recent press release.