SOP [External] VIP Playbook and VIP Help Center Account Registration Instructions (Directions For External Customers)

VIP Playbook and VIP Help Center Account Registration

To register for Global Payments’ VIP Playbook and VIP Help Center, our Knowledge Base, please visit VIP Playbook or follow the instructions below to register for access.

 

REGISTER FOR ACCESS

For access to complete VIP Playbook resources, please click the button below to submit a user request form using your company email address.

 

Secured portions of the VIP Playbook are provided solely for merchants and employees who are currently contracted with Global Payments Gaming Solutions (GPGS).

 

All user requests are subject to review and approval by GPGS site administrators.

 

Click here to register >


 

NOTE:  

*** Some users might have already registered.  If you have previously registered, you will not receive a registration email but we can manually resend the registration email or reset your password if you are unable to access.

If you're one of the users who have previously registered for private content from Global Payments, you can verify your permissions by seeing if you have access to view this article:

https://www.globalpaymentsgaming.com/help/test

 

*** If you did not receive the registration email after 10 minutes, check your spam folder, or your enterprise spam filter to release it from quarantine.  If you still can not view the test article above, please contact us and we’ll resend the registration link to you or reset your password accordingly. 


 

After submitting the VIP Help Center Registration Form, Global Payments will review and approve your registration request.  You will then receive an email informing that you have been given access to private content located in the VIP Playbook and VIP Help Center. 

The registration process takes approximately 24-48 hours to complete.

 

  1. The registration email will look like this:
  2. When you click the Register to view content link in the email, you will be redirected to set up your password.

  3. One article named Test Registration Article is set to private and requires registration to access it.  You can test your permissions by viewing the private article below after setting your password.

           Test Article:  https://www.globalpaymentsgaming.com/help/test

    1. At this step the registration process is complete and you have gained access to an immediate resource, filled with the insights needed most to help you optimize your guest experience and deliver profitable growth.

         

        IMPORTANT LINKS

                   VIP Playbook:  https://www.globalpaymentsgaming.com/vip-playbook

                   VIP Help Center:  https://www.globalpaymentsgaming.com/help

                   Account Registration:  https://www.globalpaymentsgaming.com/account-registration

                   Support:  https://www.globalpaymentsgaming.com/contact


         

        TROUBLESHOOTING

        - If you have issues with login or logout, below are the direct URL links to perform either of those tasks and I also encourage you to clear all the cookies in your web browser if you are missing articles that you should have access to view.  Please contact me through email or chat with any issues or questions that you have setting up your registration.

         

        *** Some users might have already registered.  If you have previously registered, you will not receive a registration email but we can manually resend if you do not have access or to reset your password.  Please contact us if you would like assistance.

         

        *** If you're one of the users who have previously registered for Global Payments private content, you can verify your permissions by seeing if you have access to view this article:

        https://www.globalpaymentsgaming.com/help/test

         

        *** If you did not receive the registration email and/or can not view the test article above, please contact us and we’ll help to resolve the issue.