The VIP resource guide to optimize your guest experience and deliver profitable growth
We are pleased to share with you our new VIP Playbook. It serves you and your team as an immediate resource, filled with the insights needed most to help you optimize your guest experience and deliver profitable growth.
President, Global Payments Gaming Solutions
For access to complete VIP Playbook resources, please click the button below to submit a user request form using your company email address.
Secured portions of the VIP Playbook are provided solely for merchants and employees who are currently contracted with Global Payments Gaming Solutions (GPGS).
All user requests are subject to review and approval by GPGS site administrators.
VIP Playbook provides all the resources you need to support your staff and guests for ease of use and maintenance of your Global Payments products.
Check here for up-to-the-minute product information to support for new releases and product launches.
See how properties are collaborating and cobranding with Global Payments to enhance guest engagement. Download and print materials to supplement your Global Payments marketing campaigns.
Click on the Learn More link to see technical documentation, maintenance guides, and training materials for all your Global Payments products.
We know operational excellence is the bottom line for creating exceptional guest experiences and business success. Click on the buttons below to access operational procedures and quick reference guides that make your Global Payments products come to life front of house.
We know guest engagement begins well before your guests arrive on property. That's why we've partnered with Engaged Nation to create exciting incentives that encourage guests to take advantage of your Global Payments products and services. Click on the Learn More ⇒⇒ link below to learn more about the guest engagement campaign at your property and to access additional resources to share with your guests and staff.